Shipping, Return, and Refund Policy
Shipping Policy:
We are pleased to offer Free Worldwide Shipping on all orders.
The estimated delivery time is typically 5 – 20 business days, depending on the destination and the selected shipping method.
Orders are processed and shipped within 1 – 2 business days, excluding weekends and holidays.
We will send a confirmation email with a tracking number once your order has been shipped.
Return & Refund Policy:
We want you to be fully satisfied with your purchase. If you’re not happy with your order, you may return it under the following conditions:
· You may return items within 14 days from the date of delivery.
· Items must be unused, undamaged, and in resellable condition to be eligible for a refund.
· Products must be returned with all original packaging and accessories (unless otherwise stated).
· Opened products can still be returned if they are in like-new condition.
Refunds will be processed within 5 – 7 business days of receiving the returned item.
Cancellation Policy
· You may cancel an order before it has been shipped, free of charge.
· Orders that are cancelled after shipping and returned to our warehouse will incur a 10% cancellation fee to cover payment processing and handling costs.
· The cancellation fee will be deducted from the total refunded amount.
Return Shipping:
· Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item).
· We recommend using a tracked shipping service, as we are not responsible for lost or damaged return shipments.
Contact Information:
For questions, return requests, or assistance, please contact us:
Life Changing Products LTD
Address: 980 6th Avenue, New York, NY 10018, USA
Phone: +1 (818) 697-9166
Email: service@jinihouse.com
Additional Notes:
· Please do not send your return without first contacting our support team. Unauthorized returns may not be accepted or refunded.
· Refunds are issued to the original method of payment only.
· We reserve the right to deny a refund if returned items do not meet the conditions listed above.